Shipping policy
This Shipping Policy describes how BuyJourney handles order processing, shipping, and delivery. Please read carefully before placing an order.
Processing Times
Orders are not processed, shipped, or delivered on weekends or holidays.
If we experience a high volume of orders, processing times may be delayed by a few days. We will notify you by email if your order is significantly delayed.
Shipping Times
International Shipping: Estimated delivery time is [14–21 business days]. Delivery may vary depending on customs clearance and the destination country.
Please note: delivery times are estimates and not guaranteed.
Damaged, Lost, or Delayed Shipments
We are not liable for packages lost or damaged during shipping. If your order arrives damaged, please contact the carrier to file a claim.
For missing packages or delayed shipments beyond the estimated timeframe, please contact us at buyjourney.support@gmail.com, and we will assist where possible.
Contact Information
If you have any questions about this Shipping Policy or your order, please contact us at:
📧 buyjourney.support@gmail.com